What medium do you use to create your artworks?
I primarily use Winsor and Newton water based oils on linen or board for my paintings while my mixed media pieces often include watercolour, graphite, alcohol markers, inks and coloured pencils.
How large are your pieces and how long do they take to create?
My drawings range from A5 to A3 in size while paintings range from 30 x 30cm to 72cm x 101cm. They can take anywhere from a few days up to a month to paint depending on the size, media and detail.
Can I use your art on my website/social media account?
Not without consent by the artist.
What is a giclee print?
A giclée print is a high quality reproduction of an original artwork using long life pigment inks on acid-free paper. They have a high archival permanence that retains their image quality for 100 years.
My prints are printed onto Textured Rag paper, 100% cotton, acid-free, 310gsm.
Do you have any tips for preserving my print?
Try to handle your print as little as possible.
Don't laminate the print.
Have your print framed by a professional framer so that it can be sealed correctly with protective UV glass.
The foam core backing for your print should be acid free, as should its mat border.
Avoid subjecting your framed giclée to UV light, extreme temperature fluctuations or excess humidity.
How are your prints packaged and posted?
Prints are shipped within tubes with a protective paper lining without framing or matting. Giclee prints are sent through a private courier and shipping times vary according to location.
All giftcards, postcards and merchandise is posted via Australia post.
International orders are posted either by Economy Airmail or Standard Airmail with tracking. Postage prices are calculated by weight and please note that any custom charges are the responsibility of the customer.
Can I return an item for refund or exchange?
Unfortunately I do not accept cancellations or exchanges if you change your mind so please choose carefully.
Rachel Favelle Online Shop only accepts items for return that are faulty or damaged on arrival. Returned items may only be exchanged for the same product. Claims for a return must be made within 7 days of receiving item at point of delivery. The items must be returned within 30 days from point of delivery in the same condition they arrived in. A confirmation email will be sent to you once the returned item has arrived. If an item you purchased is sold out of stock we will refund your order for the amount of the items that are out of stock.